1. Who do I contact with a concern or issue?

For general advice and enquiries your first point of contact should be your club welfare officer, who can then liaise with the county welfare officer.
Badminton England safeguarding contact details:
Email: safeguarding@badmintonengland.co.uk
Tel: 01908 268430 / 07738 890309 (Emma Gibson: Lead child protection officer) 

For more urgent matters.
County Welfare officer: 07769 354 882 (Chris Eagleton)
Email: welfare@teamwiltshire.org.uk

Police: 101 or 999
MASH: 0300 456 0100
NSPCC: 0808 800 5000

2. We are a small club with a couple of juniors. What do we need to have in place?

At the very least you should appoint a welfare officer. If you are a small club this can be shared with another club. A welfare officer must have a valid DBS certificate and should have attended an SPC1 safeguarding course. Optionally the welfare officer can also attend a "Time to listen Workshop"

3. We have parents giving juniors lifts to matches. Do they need a DBS certificate?

Although a DBS check is preferred, officially they do not need any checks or training. However they should be made aware of the good safeguarding guidelines. Generally, adult drivers should not be alone with a young person in a car on journeys, however short. If this is absolutely necessary, you should get written permission, tell all relevant people the expected departure/arrival times and the athlete should travel in the back of the car.

4. I am a tournament umpire / referee. What certification do I need?

Officially you do not need any checks or training. However, you should be aware of the good safeguarding guidelines. Badminton England also recommends that you attend an NSPCC online training course.
https://www.nspcc.org.uk/what-you-can-do/get-expert-training/child-protection-sport-online-course/

5. I am one of the officers of a club that has juniors attending. What certification do I need?

Officially you do not need any checks or training. However, you should be aware of the good safeguarding guidelines. Badminton England also recommends that you attend an NSPCC online training course.
https://www.nspcc.org.uk/what-you-can-do/get-expert-training/child-protection-sport-online-course/

6. Parents / Helpers acting as team managers at junior matches. What certification do they need?

Officially they do not need any checks or training. However, they should be aware of the good safeguarding guidelines. Badminton England also recommends that they attend an NSPCC online training course.
https://www.nspcc.org.uk/what-you-can-do/get-expert-training/child-protection-sport-online-course/